Your privacy is important to us. Users of our website are free to explore most of the website without providing any personal information. The information we collect from you is used to process orders and to ensure that the services we provide to you are tailored to suit your needs.
What We Collect and Where Do We Collect It?
You may be asked to provide the following information:
If you place an order with your credit card, we gather contact and address information; credit card type, number and expiration date; and e-mail address.
If you want to open an AdvancedTurf.com account, you will be asked to provide certain information, such as name, address, e-mail and credit reference information.
If you contact us via e-mail or Feedback form on our site, we collect your e-mail address so that we may respond to your e-mail.
If you request a catalog, we will add you to our mailing list for paper catalogs and other special offers.
If you opt-in to our e-mail newsletter list, your e-mail address will be added to our list for periodic e-mail newsletters and special offers.
As do most website operators, we monitor where users of the site travel throughout the website so that we can determine the areas of greatest interest to our users, to help us determine the number of users coming from various gateways (such as AOL), and for system administration. Our system automatically gathers information about the areas visited by users by logging IP addresses (in other words, the location of your computer on the Internet).
How Does AdvancedTurf.com Use This Information?
We do not use any navigational data regarding any individual’s use of our website. We use such information only in the aggregate to understand how our users travel around the site as a group. We may also share such information with our partners or other outside companies, but in doing so, we do not disclose individual names or personal navigational information.
The information we obtain from you is used to welcome you to the site by name and to speed up the data-entry process should you revisit our site later and make another purchase. Please note, however, that sensitive credit card information is not included in the information stored.
From time to time, we may use the information provided to send you alerts about upcoming events and promotions and to create general customer profiles. You can — at any time — “opt-out” of receiving such communications by notifying us.
Do We Sell, Trade or Disclose Your Personal Information?
As a general matter, we do not disclose, share, sell, trade, or otherwise transfer any personal or individual information to third parties. In the course of completing a transaction that you have requested, we may disclose such personal or individual information to third-parties to the extent necessary to complete the transaction. We may also disclose information obtained from you to the extent we believe necessary to comply with the law or legal process.
“Cookies” are pieces of data your browser stores on your computer’s hard drive. We use a cookie to customize portions of our site to your preferences. For example, we use a cookie to identify you as an account holder, and to make sure that only you have access to (for example) your own personal information. This way, you only have to answer those questions once and not every time you make a purchase on the site. The cookie, by itself, does not tell us (or anyone else) who you are, your email address, or any other personal information. The cookie contains information that you provide when you register with AdvancedTurf.com.
How Does AdvancedTurf.com Protect Customer Information?
AdvancedTurf.com uses a secure server. The servers use Secure Sockets Layer (SSL), an advanced encryption technology that safeguards your personal information.
We keep track of links that appear on our site that you may use to exit our site, but we do not keep track of where you go on the World Wide Web. The Web sites you visit may have their own privacy policies or no policy at all. We encourage you to review the privacy policies of Web sites before providing them with any of your personal information. AdvancedTurf.com is not responsible for the privacy policies of those sites nor for any cookies those sites may deposit on your hard drive.
Your Ability to Confirm Information
We provide you with the opportunity to review, update or correct your information that we have on file. Just as you want to make sure that information AdvancedTurf.com has about you is accurate, we want to keep only the most up-to-date information about your account. Therefore, whenever you want to review your information, or believe that your contact or billing information needs updating, you can contact AdvancedTurf.com at [email protected]
Removing Your Information from Our Records
If you want us to remove your credit card and contact information from our database, please send us an email at [email protected] We will remove that information from our database after all of your transactions have been completed. We cannot guarantee that all such information will be removed from our database archives, because we routinely back up our servers for disaster recovery and tax-record purposes.
This policy was last modified on November 3rd, 2011.
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Terms and Conditions
Please also visit our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing your use of our website at www.advancedturf.com/about-ats/legal.