Job Details

Location: Turners Falls, Massachusetts

Job Type: Full Time

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Facility Coordinator

Department: Operations – Reports to Facility Manager
Exemption Status: Non-Exempt, Full-Time

JOB SUMMARY

This position is responsible for managing facility communication and facilitating key tasks. They will ensure the office operations run efficiently and successfully while supporting overall business activities. They need to take direction and work hand in hand with the Facility Manager to ensure productivity and efficiency on all operational tasks.

JOB RESPONSIBILITIES

  • Maintain files and records with effective filing systems
  • Providing necessary statements and invoices to customers
  • Order office and warehouse supplies as needed
  • Receive, sort, and deliver the mail
  • Greet and Assist Visitors when they arrive
  • Keep the lobby and front office clean and organized.
  • Assist customers and sales representatives as needed
  • Provide excellent customer service, which includes answering phones, responding to emails, sorting and delivering mail, and helping customers.
  • Assist in managing the delivery schedule and calendar while ensuring delivery orders and routes are printed daily.
  • Assist in updating and reviewing asset mileage, open order reports, early order tracking, organization, data collection, and entry.
  • Processing hazmat paperwork for existing orders as needed
  • Other items as assigned

KNOWLEDGE, SKILLS, ABILITIES & WORKING CONDITIONS

  • Multi-Tasking
  • Time Management
  • Customer Service
  • Interpersonal and Relationship Building externally and internally
  • Must possess strong communication skills
  • Project Management
  • Positive Attitude, can-do attitude
  • Inventory Control
  • Microsoft Office, Google Docs, Great Plains, Salespad, Abacus, Docuware, Salesforce

QUALIFICATIONS – EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

  • High School Diploma or equivalent
  • Associates Degree in business management or equivalent work experience
  • 3-5 years of office experience working in a fast paced environment

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